Due to scheduled maintenance work, Ensembl tools will be temporarily unavailable on Tuesday 6th February 2024 between 11:30 and 13:00 (GMT).Continue reading
Disruptions are now resolved and Ensembl services are back to normal.
We have temporarily disabled Ensembl Tools, for example VEP and BLAST/BLAT on our vertebrate live websites (www, US East, US West, Asia and GRCh37) whilst we investigate a problem with the underlying infrastructure in our Harlow data center. Some of our archive resources are also currently unavailable. We are sorry for the trouble this may cause and we hope to restore them as soon as we can. Other resources such as our FTP site and public MySQL servers are unaffected.
Due to problems at our Data Centre starting on Thursday 8th October, we experienced a period of reduced functionality affecting Ensembl tools, user accounts and archives.
We identified that the GRCh37 BLAT tool was incorrectly using a GRCh38 reference file for all queries performed between 21st January and 20th February 2020.Continue reading
Update: The Ensembl and Ensembl Genomes services have now been restored following this period of reduced functionality.Continue reading