Due to scheduled maintenance work, a number of Ensembl services will be temporarily unavailable on Monday 13th March 2023 between 09:30 (GMT) and 14:00 (GMT).
Continue readingCategory: Service status
Announcements about website downtime and other service issues
Retirement of Ensembl US West AWS mirror
The Ensembl mirror for US West will be retired at the end of January 2023, at the time of Ensembl release 109.
Continue readingDowntime of Ensembl mirror sites
As part of ongoing work to improve the performance and reliability of our mirror sites, we will be upgrading the underlying website architecture. While the upgrade takes place, the Ensembl mirror sites (USWest, USEast and Asia) will be intermittently unavailable for short periods between Monday 8th August and Friday 12th August 2022.
Continue readingDisruption to Ensembl services
Due to scheduled maintenance work, a number of Ensembl services will be temporarily unavailable between Tuesday 26th July 2022, 15:00 (BST) and Wednesday 27th July 2022, 13:00 (BST).
Continue readingDisruption to Ensembl services
Due to scheduled maintenance work, a number of Ensembl services will be temporarily unavailable on Thursday 7th July 2022 between 10:00 and 13:00 (BST).
Continue readingUpdate: Temporary disruption to Ensembl services has been resolved.
Update: Disruptions are now resolved and Ensembl services are back to normal.
Ensembl Tools, including VEP and BLAST/BLAT, are currently unavailable as is access to our public MySQL server. There are also problems with some of the Ensembl Genomes sites (plants.ensembl.org, protists.ensembl.org, metazoa.ensembl.org). We are sorry for the trouble this may cause and we hope to restore them as soon as we can.
Disruption to Ensembl services
Due to scheduled maintenance work, a number of Ensembl services will be temporarily unavailable on Monday 28th March 2022 between 08:30 and 13:30 (BST).
Continue readingUpdate: Temporary disruption to Ensembl services has been resolved
Update: Disruptions are now resolved and Ensembl services are back to normal.
We are currently experiencing problems with the infrastructure in our Harlow data centre that is impacting on our services. Ensembl Tools, including VEP and BLAST/BLAT, are currently unavailable as is access to our public MySQL server. There are also problems with some of the Ensembl Genomes sites (plants.ensembl.org, protists.ensembl.org, metazoa.ensembl.org). We are sorry for the trouble this may cause and we hope to restore them as soon as we can.
Update: Temporary disruption to Ensembl Tools and Archive services is now resolved
Disruptions are now resolved and Ensembl services are back to normal.
We have temporarily disabled Ensembl Tools, for example VEP and BLAST/BLAT on our vertebrate live websites (www, US East, US West, Asia and GRCh37) whilst we investigate a problem with the underlying infrastructure in our Harlow data center. Some of our archive resources are also currently unavailable. We are sorry for the trouble this may cause and we hope to restore them as soon as we can. Other resources such as our FTP site and public MySQL servers are unaffected.
Update: Disruption to Ensembl services – tools are now restored
Due to problems at our Data Centre starting on Thursday 8th October, we experienced a period of reduced functionality affecting Ensembl tools, user accounts and archives.