Update: Disruptions are now resolved and Ensembl services are back to normal.

We are currently experiencing problems with the infrastructure in our Harlow data centre that is impacting on our services. Ensembl Tools, including VEP and BLAST/BLAT, are currently unavailable as is access to our public MySQL server. There are also problems with some of the Ensembl Genomes sites (plants.ensembl.orgprotists.ensembl.orgmetazoa.ensembl.org). We are sorry for the trouble this may cause and we hope to restore them as soon as we can.

We’re hosting open virtual courses focusing on plant genomes and dedicated to the plant science community. Both workshops will be held between Tuesday – Thursday, with the Browser on 2nd-4th November and the REST API on 9th-11th November 2021 (2pm-5pm GMT). Read on for more information and registration instructions.

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Update: Registration is now closed, as all of the available places on the virtual Ensembl browser and REST API workshops have been filled. If you would like to be added to the waiting list, please e-mail the Ensembl Helpdesk.

We’ve got another round of our recurring virtual series covering the genome browser and the REST API. Both workshops will be held between Tuesday – Thursday, with the Browser on 7th-9th September and the REST API on 14th-16th September 2021 (2pm-5pm BST). Read on for more information and registration instructions.

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Ensembl VEP has been developed for use on Linux systems and we recommend installing on a Linux system for the optimal installation and usage experience. However, we occasionally receive queries about using VEP in the Windows environment – this guide will help you get going if you are using Windows 10.

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Disruptions are now resolved and Ensembl services are back to normal.

We have temporarily disabled Ensembl Tools, for example VEP and BLAST/BLAT on our vertebrate live websites (www, US East, US West, Asia and GRCh37) whilst we investigate a problem with the underlying infrastructure in our Harlow data center. Some of our archive resources are also currently unavailable. We are sorry for the trouble this may cause and we hope to restore them as soon as we can. Other resources such as our FTP site and public MySQL servers are unaffected.