Due to scheduled maintenance work, a number of Ensembl services will be temporarily unavailable on Thursday 7th July 2022 between 10:00 and 13:00 (BST).
Continue readingCategory: Service status
Announcements about website downtime and other service issues
Update: Temporary disruption to Ensembl services has been resolved.
Update: Disruptions are now resolved and Ensembl services are back to normal.
Ensembl Tools, including VEP and BLAST/BLAT, are currently unavailable as is access to our public MySQL server. There are also problems with some of the Ensembl Genomes sites (plants.ensembl.org, protists.ensembl.org, metazoa.ensembl.org). We are sorry for the trouble this may cause and we hope to restore them as soon as we can.
Disruption to Ensembl services
Due to scheduled maintenance work, a number of Ensembl services will be temporarily unavailable on Monday 28th March 2022 between 08:30 and 13:30 (BST).
Continue readingUpdate: Temporary disruption to Ensembl services has been resolved
Update: Disruptions are now resolved and Ensembl services are back to normal.
We are currently experiencing problems with the infrastructure in our Harlow data centre that is impacting on our services. Ensembl Tools, including VEP and BLAST/BLAT, are currently unavailable as is access to our public MySQL server. There are also problems with some of the Ensembl Genomes sites (plants.ensembl.org, protists.ensembl.org, metazoa.ensembl.org). We are sorry for the trouble this may cause and we hope to restore them as soon as we can.
Update: Temporary disruption to Ensembl Tools and Archive services is now resolved
Disruptions are now resolved and Ensembl services are back to normal.
We have temporarily disabled Ensembl Tools, for example VEP and BLAST/BLAT on our vertebrate live websites (www, US East, US West, Asia and GRCh37) whilst we investigate a problem with the underlying infrastructure in our Harlow data center. Some of our archive resources are also currently unavailable. We are sorry for the trouble this may cause and we hope to restore them as soon as we can. Other resources such as our FTP site and public MySQL servers are unaffected.
Update: Disruption to Ensembl services – tools are now restored
Due to problems at our Data Centre starting on Thursday 8th October, we experienced a period of reduced functionality affecting Ensembl tools, user accounts and archives.
Pre 2017 archive websites unavailable next week
Some of our archive websites will be unavailable on Wed 24th June 2020 for further necessary maintenance. The work will commence at 0900 UTC and is expected to last for a few hours. The sites that will be affected are the December 2016 site (Ensembl 87) and earlier. All later archives and other Ensembl resources will not be impacted. We apologise for any inconvenience this may cause.
Bug report: GRCh37 BLAT queries between 21st January – 20th February 2020
We identified that the GRCh37 BLAT tool was incorrectly using a GRCh38 reference file for all queries performed between 21st January and 20th February 2020.
Continue readingReduced functionality: 10th March – 16th April 2020
Update: The Ensembl and Ensembl Genomes services have now been restored following this period of reduced functionality.
Continue readingReduced functionality, early March
In early March the EMBL-EBI data centre will be migrating to a new physical location. This will impact on the services that we can offer that are provided by the data centre during this time. There will be a complete shut-down of some services for over a week as the servers are disconnected, moved and reconnected in their new location, and there may be continued impacts as we reconfigure the services afterwards.
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