We are currently experiencing a power failure which has taken the main Ensembl site offline. Our mirror site uswest.ensembl.org is still running so please use this until we have the main site back online.
Category: Service status
Announcements about website downtime and other service issues
BLAST problems
BLAST should be available again – following the recent scripting, the server hard drive had filled up, so that it was unable to process any more requests. We have cleared some space, so the server is now able to accept tickets once again.
Please accept our apologies for the continued downtime.
BLAST back online
Our BLAST/BLAT service has been re-enabled, following a problem with the server hosting the BLAT logs which has now been fixed. Thank you for your patience.
BLAST unavailable
We have had to disable BLAST temporarily owing to excessive load on the servers. The service will be enabled as soon we have analysed the problem.
BLAST back online
We have now repaired the BLAST database and the service is once more available. We will be monitoring the situation, but hopefully no further action will be required.
Please accept our apologies for any inconvenience caused.
BLAST unavailable
We regret that owing to problems with our BLAST server, we have had to disable this feature temporarily, as issues with tickets were bringing down the whole Ensembl website. We will endeavour to have BLAST back online as soon as possible; please accept our apologies for any inconvenience caused.
Ensembl website downtime
We are currently in the process of releasing Ensembl 56, and should be back online within an hour or so.
Please note that all Ensembl-based sites will be offline at this time whilst we upgrade our user account database. Affected sites include Vega, Pre, the Ensembl archives and the US mirror. Please accept our apologies for any inconvenience caused.
Thanks!
BLAST downtime now over
To our BLAST users,
BLAST is online again, the maintenance is finished.
Thank you for your patience.
The Ensembl team.
We have scheduled some downtime for our BLAST database servers on Monday 10th August *Postponed to Tuesday, 11 Aug*, in order to install some security patches. We will also be trying out an upgrade path and pushing that out to the main BLAST server if it proves compatible. There will be a downtime of between 30 minutes and 12 hours, depending on how smoothly the maintenance goes. The rest of the Ensembl website should be unaffected.
We suggest that you avoid running BLAST or BLAT searches in the 48 hours preceding the maintenance work as we cannot guarantee that data will not be lost. We will update this post as soon as the maintanance has been finished.
Thank you for your patience,
The Ensembl Team
Pre, Archive, and Vega downtime
Next week, 18-24 May, an upgrade is scheduled that will affect the following sites:
Archive sites versions 48-53 (Dec 2007-May 2009) (Downtime will start Monday 18 May)
BLAST and User Upload on Pre! sites (Wednesday 20 May)
BLAST and User Upload on the Vega site
We ask our users to plan to use these sites after the upgrade, if possible.
Regards,
The Ensembl Team
Power outage
Ensembl is currently down due to a power outage in the data centre at the Sanger Institute last night. Power has been restored, but it will take some time to restore all of the services.
We are working to get things up and running and expect that Ensembl will be back mid to late morning UK time.
