An urgent firmware update by sanger systems will result in downtime on the main site (www.ensembl.org) for 30 minutes (expected) at 4 PM UK time (BST) today, 9 September.  The services affected will be the websites (www.ensembl.org, archive sites, vega.sanger.ac.uk, pre.ensembl.org) and the MySQL servers (ensembldb.ensembl.org and martdb.ensembl.org).

Please use our mirror sites for web browsing and database queries.  The mirrors will be fully functional, apart from BLAST and user logins, and can be found here:

useast.ensembl.org, uswest.ensembl.org, or asia.ensembl.org

Thank you for your patience,

Ensembl Team

 

Please be aware that the Sanger Institute is participating in World IPv6 Day on Wednesday 8th June. There should hopefully be no disruption to Ensembl services during this time, but if you do have any problems accessing any of our sites, do let us know.

We will also be undertaking preventive maintenance on all our database servers on the morning of Wednesday 8th. As a result, all UK-based Ensembl sites (including archives) will be unable to serve dynamic content for a period of about 30 minutes at around 9.30 am UK time, and may be disabled entirely. Please accept our apologies for any inconvenience caused.

The Sanger BLAST servers are scheduled for maintenance on the afternoon of Sunday 22nd May. The queues will therefore be closed to new queries from around 1pm on the Sunday, and access from Ensembl to BLAST will be disabled during this time. This will affect the main Ensembl site and all mirrors.

Please accept our apologies for any inconvenience caused.

The Sanger BLAST servers are scheduled for routine maintenance on the morning of Monday 9th May. The queues will therefore be closed to new queries on Sunday 8th May, and access from Ensembl to BLAST will be disabled during this time. This will affect the main Ensembl site and all mirrors.

Please accept our apologies for any inconvenience caused.

Owing to problems with our data centre cooling system, the Sanger network will be offline from around 4.30pm on Friday 7th January until the evening of Sunday 9th January (UK time).

This means that all UK-based Ensembl sites, including www.ensembl.org, archives and pre site, will be unavailable from late Friday afternoon until Monday morning.

However, you can still browse the genome using our US (Ensembl west & east) and Asia mirror sites. Services that depend on machines based in the UK, i.e. BLAST/BLAT and user logins, will be disabled during this time.

In the case of bacteria, fungi, metazoa, plants, and protists at www.ensemblgenomes.org, no mirror site is as of yet available. Those services will not be running over the weekend.

Please accept our apologies for any inconvenience caused. A reminder will be sent out to the announce@ensembl.org mailing list, and on our Twitter feed, nearer the time.

Unfortunately our database storage is still unstable, and all Ensembl dbs are being taken offline this afternoon for emergency maintenance work. Please accept our apologies for any inconvenience caused.

This will affect all UK-based sites, including www.ensembl.org, pre.ensembl.org, Vega and the archives. The US West mirror, uswest.ensembl.org, will be running with reduced functionality (no user logins or BLAST, which depend on Sanger dbs), and the cloud-based useast.ensembl.org should be unaffected.

For detailed web status updates, you can also follow us at twitter.com/ensembl_web.


This work has been postponed and the Ensembl site is now running as normal. We will update the blog informing you when this work is rescheduled.

The Systems team at the Sanger Institute need to carry out emergency maintenance to some of the database servers running the ensembl websites from 9.30 am tomorrow morning. This means that we will be running the live Ensembl site with reduced functionality and the Pre, Vega, NCBI36 and archive sites will temporarily be off line.

Blast, Biomart, user-logins and search will all be unavailable. The entire Ensembl website should be considered as “At risk”, however should the main site go down the two mirror sites, uswest.ensembl.org and useast.ensembl.org should still be available although these too will have reduced functionality.

We apologise for inconvenience this may cause and will work to ensure the disruption occurs for the shortest time possible.

The Systems team at the Sanger Institute have resolved the network problems and http://www.ensembl.org is now back up and running as normal.

The Sanger Institute is currently experiencing networks problems which have taken the main Ensembl site offline. Please use one of our two mirror sites http://uswest.ensembl.org and http://useast.ensembl.org We will update the blog when the main site is working again, we apologise for any inconvenience caused.

Hi Ensembl Users,

The work is finished, and search is working on archives again.

Just a warning. Maintenance work this afternoon (18 Aug, 2:45 to 5 PM in the UK) could affect the live site. If this is the case, please try our mirror site at uswest.ensembl.org

Search will be temporarily disabled on the archive sites for versions 5557. If BioMart queries are slow, please use the interface at www.biomart.org.

Regards,
The Ensembl Team